Privacy Policy

Last updated: March 2026

Introduction

Witchly.Host is committed to protecting the privacy of our visitors and users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By using our website and services, you consent to the data practices described in this policy.

Quick Summary

We only collect data necessary to provide hosting services.

We never sell your personal data to third parties.

You have full rights to access, delete, or manage your data at any time.

Information We Collect

Account Data

Name, username, email address, and Discord authentication data (Discord ID, username, avatar).

Technical Data

IP addresses, browser type, and device information collected automatically when you access our services.

Service Data

Server configurations, resource usage metrics, and transaction history related to your hosted services.

Communication Data

Support tickets, message contents, and any other communications you send to us.

How We Use Your Data

  • Provide and operate our hosting services
  • Improve and personalize your experience
  • Process payments and manage billing
  • Analyze usage patterns to enhance our platform
  • Send important service updates and notifications
  • Prevent fraud, abuse, and unauthorized access

Third-Party Services

Discord

OAuth2 authentication for user sign-in. We receive your Discord ID, username, email, and avatar. See Discord's privacy policy.

Stripe

Payment processing. Stripe handles all payment data directly — we never store credit card numbers on our servers. See Stripe's privacy policy.

Pterodactyl

Game server management panel. Server data is stored on our panel infrastructure at panel.witchly.host.

Cloudflare

CDN and DDoS protection for our web services. Cloudflare may process connection data as part of traffic routing. See Cloudflare's privacy policy.

Hetzner

Infrastructure provider. Our servers are hosted in Hetzner datacenters in Germany. Server data is stored on Hetzner hardware. See Hetzner's privacy policy.

Proxycheck.io

VPN and proxy detection service. Your IP address is checked against Proxycheck.io during server creation to prevent abuse. See Proxycheck.io's privacy policy.

NitroPay

Advertising partner used on our dashboard application. NitroPay may use cookies to serve personalized ads. See NitroPay's privacy policy.

Google AdSense

We may use Google AdSense for advertising. Google uses DART cookies to serve ads based on your visits to our site and other sites on the Internet. You can opt out of personalized advertising via Google's ad settings. See Google's privacy policy.

Cookies

We use standard cookies for session management, user preferences, and analytics. Third-party advertising partners (NitroPay, Google AdSense) may set additional cookies for ad personalization. You can manage cookie preferences in your browser settings. Disabling cookies may affect the functionality of certain features.

Data Retention

  • Account data is retained while your account is active.
  • Server data is deleted when servers are removed from our platform.
  • Transaction records are kept for 2 years for legal compliance purposes.
  • You may request deletion of your data at any time by contacting support.

GDPR Rights (European Users)

If you are located in the European Economic Area, you have the following rights regarding your personal data:

  • Access — Request a copy of the personal data we hold about you.
  • Rectification — Request correction of inaccurate personal data.
  • Erasure — Request deletion of your personal data.
  • Restrict Processing — Request limitation of how we process your data.
  • Object — Object to our processing of your personal data.
  • Data Portability — Request a portable copy of your data.

To exercise any of these rights, contact us at [email protected].

CCPA Rights (California Residents)

If you are a California resident, the California Consumer Privacy Act grants you the following rights:

  • Request disclosure of the categories and specific pieces of personal data we have collected.
  • Request deletion of your personal data.
  • Opt out of the sale of your personal data.

We do not sell personal data. To exercise your rights, contact us at [email protected].

Children

We do not knowingly collect personal data from children under the age of 13. If you believe we have collected data from a child under 13, please contact us immediately and we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of significant changes via our website or Discord server. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at [email protected].